Meaning ● Cognitive Ergonomics in SMBs centers on optimizing human-system interaction within small and medium-sized businesses to improve efficiency, reduce errors, and enhance employee well-being. This is achieved through the design and implementation of work systems that align with human cognitive capabilities and limitations, directly impacting productivity. SMBs often face resource constraints, thus strategically applying cognitive ergonomics principles to automation efforts can significantly boost ROI and streamline implementation processes. ● Considering cognitive workload in software interfaces used for automation, for instance, can reduce training time and minimize operational errors. Improved user experience subsequently boosts employee satisfaction and retention.
