Meaning ● Chatbot Lead Generation, within the SMB landscape, signifies the strategic use of automated conversational agents to identify, engage, and qualify potential customers. Employed effectively, this involves implementing chatbots on websites or messaging platforms to gather contact information and pre-qualify leads based on specific criteria, contributing directly to SMB sales pipelines and revenue growth. Automating initial customer interactions allows SMBs to focus resources on high-potential prospects, streamlining sales processes, and reducing costs.
