Meaning ● Business Process Innovation, within the context of Small and Medium-sized Businesses, constitutes a deliberate endeavor to overhaul existing operational workflows. Such initiatives aim for substantial performance enhancement, whether through automation of key functions, strategic realignment of resources, or the complete redesign of business models. For SMBs, this often involves leveraging technology to streamline operations, reduce costs, and improve responsiveness to market changes, thereby fostering scalable growth. ● Furthermore, a successful business process innovation strategy necessitates a clear understanding of current operational weaknesses and a well-defined vision for future improvements, aligning technological adoption with strategic business goals. SMBs often find that incremental improvements, carefully implemented, yield the most sustainable results in terms of enhanced productivity and profitability, crucial for maintaining competitiveness. ● Therefore, effective implementation frequently entails adopting agile methodologies, providing continual feedback, and embracing the challenges of change management in order to ensure successful adoption of streamlined operational practices. The objective is to establish agile processes that enable SMBs to respond quickly to emerging opportunities while maintaining operational excellence.