Meaning ● Business Governance Framework, specifically tailored for Small and Medium-sized Businesses (SMBs), constitutes the organizational structure, policies, procedures, and clearly defined responsibilities that guide and control the strategic direction and operational activities of the enterprise. This framework facilitates responsible decision-making, ensuring alignment with business goals during periods of growth, strategic automation initiatives, and the practical implementation of new business systems.
Scope ● This scope, when properly designed and implemented in an SMB, will help to ensure compliance with regulatory standards and stakeholders’ expectations, mitigating potential risks such as data breaches, intellectual property leakage and inefficiencies, while maximizing the return on business process automation investments. The framework helps to integrate business objectives across various operational areas by creating standardized approaches for automation. It supports SMB scalability by implementing strategies for sustained business growth, integrating automated systems. This promotes standardization across the organization for smoother business transformations, particularly with technology integration such as CRM and ERP deployments and data security. It also aids SMBs in maintaining data privacy compliance through rigorous and defined internal policies.