Meaning ● Business Fragility in the SMB context denotes a susceptibility to disruptions affecting operations, revenue, and long-term viability. This weakness often stems from over-reliance on a limited number of customers, suppliers, or key personnel, exacerbated by inadequate adoption of automation technologies. A fragile SMB may struggle to adapt to market shifts, regulatory changes, or economic downturns due to rigid processes and limited financial resources. Efficient implementation of robust systems is crucial in counteracting vulnerability.
