Meaning ● Business Eutrophication, within the scope of Small and Medium-sized Businesses, describes a state of organizational stagnation resulting from excessive internal automation and poorly managed growth. A critical challenge for SMBs involves integrating new technologies without overwhelming existing processes, particularly as businesses scale and implement diverse automated solutions. It highlights a situation where the uncontrolled application of automation, intended to enhance efficiency, leads to a decline in agility, innovation, and overall performance. Further, in SMBs, this over-reliance on automation can result in a reduction in human oversight, diminished employee engagement, and an overcomplicated system landscape, negatively affecting strategic decision-making and sustained business improvement. Business process efficiency needs to be constantly evaluated as these automated processes are being implemented. Finally, proper implementation requires both strategic vision and adaptation, preventing SMBs from becoming overly rigid and unresponsive to market changes.
