Meaning ● Business Automation Urgency, within the Small and Medium-sized Business (SMB) landscape, represents the critical need to swiftly adopt and implement automation technologies to maintain competitiveness and growth momentum. It stems from pressures like escalating operational costs, increasing customer expectations, and the constant threat of disruption from more agile competitors. This urgency is intensified by factors such as the scarcity of skilled labor and the need to improve efficiency in resource-constrained environments typical of SMBs. Therefore, SMBs recognizing this urgency are more likely to strategically allocate resources toward automation projects.