Meaning ● Business Automation Norms define the standardized methodologies and best practices SMBs employ to streamline operations, boost efficiency, and enhance profitability through technology. Within the growth landscape of SMBs, these norms often dictate which processes are automated first, considering factors like cost, complexity, and potential return on investment. These benchmarks provide guidelines for SMBs looking to effectively implement and manage automation technologies, focusing on scalable solutions that support company expansion and adaptation. Standardized approaches also offer SMBs benchmarks for performance and ROI evaluation related to automation initiatives, assuring that the business meets its established key performance indicators for process efficiency and operational effectiveness. While focusing on scalability, SMBs integrate automation strategically to handle increased workloads and enhanced decision-making capabilities by incorporating modern tech stacks, and improving the automation of current solutions like Enterprise Resource Planning systems.