Meaning ● Business Algorithmic Transparency, within the small to medium-sized business (SMB) landscape, signifies the extent to which the operations and decision-making processes of algorithms used for automation and growth initiatives are understandable and open to scrutiny. Fundamentally, it addresses how algorithms, often employed for tasks like customer relationship management (CRM) or supply chain optimization, make specific recommendations or predictions.
Scope ● For SMBs, embracing algorithmic transparency involves detailing how their automated systems function to stakeholders, encompassing employees and sometimes even customers, fostering trust and enabling better decision assessment. This might include revealing what data points are considered by an algorithm assessing loan applications or how marketing automation selects particular customer segments.
