Meaning ● Automation Success, within the context of Small and Medium-sized Businesses (SMBs), signifies the measurable and positive outcomes derived from implementing automated processes and technologies. It’s not merely about deploying automation tools; instead, it’s about achieving strategic business objectives like increased efficiency, reduced operational costs, improved customer satisfaction, and ultimately, enhanced profitability. ● Real automation success is judged by tangible improvements in key performance indicators (KPIs) aligned with the SMB’s overall business strategy.
