Meaning ● Automation resistance in SMBs represents the reluctance or opposition encountered by small and medium-sized businesses when introducing automation technologies or processes. It directly influences SMB growth by impeding efficiency gains and innovation. Resistance may manifest in various forms, including employee apprehension, managerial skepticism, or a perceived lack of resources or expertise to implement automation successfully. Addressing this resistance requires strategic change management and demonstration of the tangible benefits for the SMB’s financial health and operational productivity.
