Meaning ● Automation Measurement, within the context of SMB growth, signifies the systematic collection and analysis of data related to automated processes. This allows SMBs to gauge the effectiveness of their automation initiatives, ensure alignment with strategic goals, and optimize resource allocation. Performance metrics might include cycle time reduction, cost savings, error rate reduction, and improved customer satisfaction scores. The goal is to determine whether automation is generating the anticipated business value and to pinpoint areas where further refinements are needed.
