Meaning ● Automation-Driven Job Redesign, within the purview of Small and Medium-sized Businesses (SMBs), signifies a strategic restructuring of roles and responsibilities catalyzed by the introduction of automation technologies. This involves a systematic reassessment of existing job functions to identify tasks suitable for automation, thereby freeing up human capital for higher-value activities, such as strategic planning and customer relationship management. Essentially, this proactive approach not only enhances operational efficiency but also necessitates upskilling and reskilling initiatives to ensure the workforce can effectively leverage new technologies. ● For SMBs, judicious implementation of automation tools can facilitate the augmentation of business functions such as streamlining administrative operations and reducing operational costs while redirecting human resources to roles requiring critical thinking and innovation. Resultantly, SMBs experience better resource allocation and heightened employee satisfaction by moving away from repetitive tasks, which is important in business.
