Meaning ● Automation Diversity, within the realm of Small and Medium-sized Businesses (SMBs), refers to the strategic implementation of a varied suite of automation tools and techniques across different operational areas. This entails moving beyond a singular automation focus, acknowledging that various business processes possess unique requirements best addressed by distinct technological solutions. Embracing this perspective allows SMBs to mitigate risks associated with over-reliance on a single system and also to better tailor automation strategies to specific departmental or functional needs. A deliberate investment in automation diversity can enhance resilience by reducing vulnerability to disruptions affecting a single automation platform.
