Meaning ● Augmented Intelligence, in the context of Small and Medium-sized Businesses (SMBs), refers to the strategic enhancement of human decision-making through the implementation of advanced technological tools, not a full replacement. This collaborative approach to SMB growth harnesses automation to streamline operations and improve scalability. ● The core business value lies in its capacity to amplify workforce productivity. ● Furthermore, implementation includes strategic adoption of AI-driven analytics and reporting, empowering better-informed decisions concerning marketing, sales, and customer service. ● It helps drive SMB performance using machine learning tools to find areas that people may have missed. ● It is about using tools to reduce time spent on repetitious tasks, but its strategic value in data analysis should not be ignored. ● Properly implemented, Augmented Intelligence provides SMBs with a competitive edge in rapidly evolving markets.
