Meaning ● Ambidextrous SMB Performance defines a business’s capability to effectively balance exploration and exploitation within its operations, fostering innovation alongside efficiency in small to medium-sized business contexts. ● In practice, it means an SMB can simultaneously pursue new market opportunities and technologies (exploration) while optimizing existing processes and revenue streams (exploitation).
Scope ● This business function encompasses strategic alignment, organizational structure, and operational processes, all geared toward achieving growth and sustainability. ● An ambidextrous SMB leverages automation for efficiency in stable areas, allowing resources to focus on innovation and adaptation. ● Crucially, implementation involves selecting the right technological solutions and change management strategies that do not disrupt day-to-day activities while enabling future-focused initiatives. ● Successfully employing the framework supports rapid adaptation to market changes while maintaining profitability and control over core operations, essential elements in SMB growth and longevity.
