Meaning ● AI Scalability Metrics, within the SMB context, quantify how well an AI system maintains its performance and efficiency as the business grows and the demands on the system increase, directly affecting profitability. Assessing metrics such as inference speed under increasing data loads ensures AI implementations remain practical, cost-effective, and contribute to optimized operations. Furthermore, these metrics are vital in ensuring an SMB’s AI solutions effectively support expanded automation efforts and increased user volume. This focus allows an SMB to avoid bottlenecks and performance degradation that could undermine the value of the AI investment, supporting both short-term efficiency gains and sustained, scalable business growth, impacting the bottom line directly. Accurately measuring these aspects helps SMB leadership make informed decisions about AI deployment, budgeting, and scaling strategies, supporting a strategic business approach. A key performance indicator (KPI) might include sustained AI model accuracy with 10x the transaction volume.