Meaning ● AI-Native SMB refers to a Small and Medium-sized Business strategically built and operated with artificial intelligence deeply embedded in its core functions, processes, and strategic planning from its inception or during a major transformation. This involves leveraging AI for automating tasks, improving decision-making, enhancing customer experiences, and creating innovative products or services relevant for driving SMB growth. A key aspect is the SMB’s proficiency in AI implementation, covering aspects such as infrastructure setup, data governance, and skills development necessary to integrate and manage AI technologies effectively. For these SMBs, AI isn’t merely an add-on; rather, it forms a fundamental part of the operational DNA that defines efficiency and competitive advantage. Strategic allocation of resources towards AI adoption accelerates automation of business processes and informs key operational decisions. Furthermore, AI-Native SMBs often find advantages in quickly adapting to changing market conditions and capitalizing on emerging business opportunities.
