Meaning ● AI in SMB Operations refers to the application of artificial intelligence technologies to enhance and automate various functions within small and medium-sized businesses, driving growth by improving efficiency, reducing costs, and creating data-driven business decisions. ● Consider this application in areas such as marketing automation, customer relationship management, supply chain management, and financial forecasting. ● Successful implementation requires strategic planning and understanding of available resources, allowing SMBs to increase business competitiveness through optimized workflows and processes. By implementing AI-driven tools, SMBs can level the playing field with larger corporations, leveraging advanced analytics to better understand customer behavior and tailor marketing efforts to enhance customer retention and business sales.
